Account & Billing
How Does Billing and Usage Work?
Learn how billing works in ExamLive. Compare plans, monitor session counts and AI credit usage, and manage your subscription.
Plans at a glance
Workspaces start on the Free plan, which includes 10 test sessions per month. The Pro plan raises that to 500 sessions per month, with a free trial available before committing. AI usage is billed separately through pay-as-you-go credits on either plan.
The Usage page
The Usage page tracks both sides:
- A test sessions view with counts over time.
- An AI Credits view showing used-versus-remaining balance, total tokens in and out, and a filterable per-request history with model, tokens, and cost.
Admins see both views; members see the credits view for their own consumption. Details in AI Credits.
Buying credits
Use Get more on the Usage page to purchase additional credit; the balance updates as soon as checkout completes.
Managing your subscription
The Billing button (on the Usage page and in Account settings) opens the external billing portal, where admins can review the current plan, invoices, and payment details. Subscription changes themselves are restricted to organization admins.
If something lapses
Running out of credits only pauses AI features; running out of sessions stops new test-taking until the next month or an upgrade. Existing data is never deleted.